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Serve the many, not just the noisy few
Get statistically valid public input in 48 hours on any issue. Solve problems and serve your whole community better with truly informed decisions.
“I can’t imagine not having FlashVote available to me!”
Laurie Hokkanen – Administrative Services Director
City of Plymouth, MN
“The ease of this program… is great. We found the technology to be super simple – in part because they were great partners with us – and gave us some really good data to use.”
Jay Warren – Director of Communication and Legislative Affairs
City of Arlington, TX
“What I appreciate is that FlashVote treats every interaction I have with them as important. It may be just a survey on backyard chickens, but it is important to us. FlashVote understands that.”
Sherry Fletcher – Director, Marketing and Civic Engagement
City of Stillwater, OK
“FlashVote is like smartphones when they first came out. You might think, why would I need a smartphone to make phone calls? Then after you use one, you think, oh my gosh, how did I live without this?”
Francie Palmer – Public Information Officer, CAPIO Communicator of the Year
FlashVote makes scientific survey data ridiculously easy, fast and useful
FlashVote gets large samples of representative residents to answer professionally designed questions – quickly, frequently and automatically.
Governments use our timely and scientific data to serve residents better, to save serious money, and to build broad community trust.
Why you need better input
Without statistically valid data, you get a false representation of community needs
You probably know that the public input you get from your meetings, complaints, emails and online surveys is not a good representation of your whole community.
But do you know how badly that input misrepresents reality? And how often?
We searched for examples of public input (and perceptions) from our customers that we could directly compare to our scientific survey data. We found lots of examples ranging from offline meetings to online surveys.
We learned that this input was usually misleading and wrong enough to be the opposite of reality.
We learned that when it comes to making decisions, “free” input can cost you millions of dollars – hundreds of millions in mistakes avoided for FlashVote customers.
We kept seeing that the noisy few were manipulating and fooling officials, with imminent harm to the many. We saw that “85% in favor” is really only 33%. We saw that “overwhelming opposition” was just a few people. We saw online input get hijacked by special interests within minutes.
We also saw FlashVote data validated against traditional scientific survey data. And we saw how good data could turn the tables and build amazing trust.
The 7 minute video above is made from these examples. It is the quickest way to understand and share the value of better input.
FlashVote does everything you want
We’re government and technology experts who’ve spent years working to understand and address all your public input needs.
to reach people who don’t use email
professionally designed questions
help picking topics and questions
good surveys for every service you have
automatic data collection and reports
reaches residents by email, text and phone
will write questions and answers for you
has proven recommendations for you
has a survey library you can use
does everything after a survey is approved
You don’t want…
people taking surveys multiple times
outsiders skewing results
survey results that take months
to calculate and distribute results
confusing data analysis
is user-based and secured by logins
filters results by physical addresses
reports results 48 hours after launch
compiles and sends results for you
has simple built-in charts and filters
FlashVote is super-easy for residents and governments
RESIDENTS GET SURVEYS
Participation by email, text or phone call
SEE RESULTS IN 48 HOURS
Easy access to full results dashboard
See how one city overcame the noisy few to boost staff morale
Budget cutbacks led to less park maintenance which led to complaints. But were the complainers representative of the whole community? Read the case study and see the survey that immediately fixed staff morale.
Helped save $10 million in a budget while building trust.
Or visit our case studies page for more examples
A city wanted to know what "defunding the police" meant to their community
Demands to defund the police were dominating meetings and social media. But they also heard that crime prevention was a priority for all residents, including minority neighborhoods. They learned that their community actually wanted more police presence – by a 6 to 1 ratio – but less police social work.
A town wanted to know how residents were impacted by the coronavirus
A state wanted to encourage more voting by mail for public health
A county hoped to overcome the NIMBY noise on housing affordability
A city wondered if opposition to a new community center was representative
A special district wanted to survey employees anonymously but affordably
Don’t you love having scientific survey data from residents?
Don’t you hate all the effort and expense to do surveys?
Good survey data makes everyone’s job easier. But professional surveys are a ton of work for governments. From drafting questions to collecting input to calculating and reporting results, they take months of staff time and calendar time (plus tens of thousands of dollars for consultants).
FlashVote combines expert consulting and patent-pending software technology into an automated scientific survey service for governments. No more guessing what residents want or think. No more speculation and disagreements among officials. FlashVote is effortless for staff and fun for residents. We’ve even made data analysis so simple that anyone can do it. Goodbye cross-tabulations, hello dropdown menus.
How many residents are giving you useful input each month?
Less than 100? Less than 10? Any?
You’re not getting the engagement numbers you want. Public trust is suffering as a result. About 70% of local governments say they don’t have sufficient staff, knowledge and financial resources to do public engagement at all. This is a tragedy for everyone.
FlashVote has cracked the code for getting people engaged. And we’ve made it into a simple and affordable service for governments. Participation is so easy and fun for residents that they will routinely give you input, by the hundreds or thousands. How often will residents answer FlashVote surveys? Here’s what they told us after using the service:
You can do a few surveys to a few dozen each year with your residents. You’ll get great input from people you’ve never heard from. As you engage your quiet and busy majorities, you’ll build trust with your whole community.
Are your residents getting the information they need?
How do you know which messages are getting through?
Think of the money and staff time that is wasted because of misinformation in your community. If you’re like most governments, its one of the main complaints you have. You’d love better informed residents.
FlashVote customers use our “Did You Know _____?” questions to inform people and measure how informed they are, all in one simple step. From service tips to upcoming events, residents get the information they need in a way that also helps them learn and remember it.
Governments with performance data do a better job for their community. They also uncover little problems or mistakes early, before they blow up into expensive messes. Too bad its always been really hard to get the data that you need.
Now its ridiculously easy. Whether you want annual satisfaction metrics or open-ended suggestions, the FlashVote software application and automated survey platform can be set up so you never have to lift a finger. The helpful data you want will be collected and reported automatically. You’ll always have the information you need to make your community happier.