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Survey Results: Smart Meters and Water Usage Data

Survey Info - This survey was sent on behalf of Cucamonga Valley Water District to the FlashVote community for Cucamonga Valley Water District, CA.

These FlashVote results are shared with local officials

506
Total Participants
491 of 1119 initially invited (44%)
15 others
Margin of error: ± 4%
Applied Filter:
Locals only
Started:
Nov 13, 2017 2:48pm PST
Ended:
Nov 15, 2017 2:45pm PST
Target Participants:
All CVWD

Cucamonga Valley Water District customers used to have traditional water meters that employees read once every other month for billing purposes. Today, every CVWD customer has a “smart meter” that uploads water usage data each day. 

Prior to reading this, what best describes what you knew about “smart meters”?




Which of the following describes your experience with smart meters from other utilities like electricity or gas? (Choose one)




Right now, CVWD is designing an online customer portal that would give you access to your smart meter data for water use and we’d like your input on how to make it most useful to you. 

Which portal features would you be most likely to use, if any? (Choose all that apply)




What would motivate you to use an online smart meter portal, if anything? (Choose all that apply).




Any other comments or suggestions about smart water meters and your water usage data?




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