Remote areas of El Dorado County do not have access to high speed internet and it is very expensive via satellite. There is no streaming capabilities because plans are outrageous for unlimited data. Unable to price shop for internet TV and stuck with satellite for internet and tv. Help in the rural areas. Can't get Netflix.

The only Internet I can get at home is through Verizon. No internet providers are available in my area

4G connection speeds are weak and absent in many areas.

1. Better Cell coverage in rural areas to run "constant" 4g hot spots for internet services. 2. At county and city centers and Urban areas (city of Placerville/Cameron Park/ED Hills) need Fiber Optic lines and runs for better faster connection for city/county business and local businesses.

access to internet in public areas would be nice.

Rural Areas need more options

I’m served by Comcast, but please help our rural neighbors get service! Most important economic development issue for rural areas.

Please prioritize this! It hurts our economy to not have internet speeds that are capable of handling the amount of people in our area.

It becomes very frustrating when you see Charter commercials advertising higher speeds in other areas for the same cost we are paying in the Tahoe Basin and we get half the speed.

We currently have cellular internet which is not reliable and can be intermittent. This is a big problem because I work from home and it affects my ability to work. The only other option in my area is satellite, which is even worse.

In My area we cannot get cable and we have copper wire - no fiber. Me and many of my colleagues and friends have either AT&T which is horrible at this time due to the lack of upgrades, or we have satellite (HUGHESNET)for both phone and Internet which works well but NOT with VPN or Citrix services....we really need to upgrade to Fiber in this day and age for many purposes to include getting a higher caliber of home owner....It is my opinion that if business people cannot work with computers at their homes they cannot earn a decent waged living and will not purchase homes or business in our area. We are not THAT remote anymore!! Please help?

In addition to the low overall speed, I find the internet to be highly unreliable at my home. The disparity between what we have here and my friends have in the Bay Area is incredible.

Rural areas need a choice. ISP's here are expensive and not as reliable as the big guys.

I live in an area where internet is easy to get. I have heard it is an issue selling a home if internet is hard to get.

It is ludicrous that in 2018, many areas of EDC do not have access to internet. It is a crucial part of life in today’s day and age.

We were originally with AT & T for Internet services. We changed over to Charter Cable. After research as to why our AT & T internet services were extremely bad to NON existent, we found out that AT & T did NOT have internet Service Station lines to properly service us in our 96150 area. We live in a very basic central location here in South Lake Tahoe. Ski Run BLVD and Hwy 50. Charter's service is so very much better. Something is very very wrong with AT & T internet services in El Dorado County / South Lake Tahoe area. This complaint I found was through out South Lake Tahoe. AT & T would always use the excuses, "Well, with all the extra tourist in town with the Century Golf Tournament (Or any other large event taking place in South Lake) Our lines are completely jammed... Nonsense... None of the Casino Hotels use AT & T provider services due to the extremely bad quality service. AT & T needs to spend the money for the needed proper equipment to fix their problem, not excuses.

We live in Pleasant Valley and use ATT Uverse which finally came to our area a couple of years ago. It's been a real money saver as we are able to stream TV and utilize all sorts of Apps for different things. I can also manage our family finances, medical care, and household maintenance.

We currently live in El Dorado Hills and have Comcast, and the internet speed and quality is great. We have been looking at buying property in the Rescue or Shingle Springs area, and we are having issues finding good quality internet that you can rely on. Unfortunately we find that most of the homes out there have lousy internet, and unfortunately internet speed and quality is a make or break it for us, as my husband works from home. Comcast charges very high dollars to run internet out to homes on acreage, I think the County should try and work something out with them to get the pricing down.

We are in the Swansboro area; we have Verizon DSL. Though they advertise and we pay for high quality connectivity we don't get it. And, Verizon is full of excuses but continues to defraud us. The problem is there are no other great alternatives. It would be positive if a set of vendors came in willing to compete for the business; we would pay a premium to get decent connectivity as our jobs depend on it.

When will the Rubicon area have some internet choices?

I live on the Divide, where internet access is a problem for many residents here. In my experience, the lack of stable, reliable internet service is a major impediment for economic growth in my area. I have family members who would love to purchase a home here but won't because they cannot support their business without reliable broad-band. Something must be done!

We live in unincorporated area of Placerville. Internet service is very deficient. It is one of the reasons we would like to move as we are unable to keep pace with technology or interact with others effectively.

The only non satellite provider in my area is AT&T who is not taking any new customers and not doing any upgrades to their existing service. They will eventually discontinue service all together. We need more non satellite providers

ATT seems to have only a small area on my block that gets a much higher speed then I do. They claim it has to do with how the main wires run on our streets

To have a viable area you need small/midsize businesses to employ people and as a business you need solid internet in this day and age.

We need more high speed providers. Comcast is the only one in my area.

I'd like to see speed at least 25 MBPS, 50 would be even better. Had 150 mbps with comcast when I was in the Bay Area.

Need 25 mbps and an unlimited connection. 50 mbps would be even better. Had comcast 150 in the Bay Area before we came to EDC. Was told that our 2.5 mbps service would be upgraded soon by cal.net. No changes in 30 months, still 2.5 mbps, at least its unlimited.

While my particular area around my home has decent internet service, I have many family members that are not so lucky. We need to expand the opportunities for all County residents.

I have good access in my area (Stateline), but i know its spotty in other areas - it definitely needs to be improved basin-wide.

I bought a house in Garden Valley about a year ago. It had been many years since I've lived in a rural area and did not think about a lack of service at the time I purchased the home. If I had known I would be stuck with slow metered satellite service, I would have put more thought into the purchase. I live in Garden Park and my daughter goes to Golden Sierra. The HS has ATT DSL service and even it is very bad. One of her classes is all on line, and sometimes the service is so slow that the kids end up sitting and doing nothing for an entire period. At home she has difficulty submitting her assignments online, and working at home for me is nearly impossible.

It is my cellular service reception that is bad at home, not my cable internet/TV. Not sure why my Verizon doesn't work well on my street. Overall, I think having providers service this area is what we need, with individual choices by homeowners as to what works best for their household.

It is good in populated areas but is spotty in rural areas due to the topography.

There are more than 1 blind spots in the area that do not receive access. I cannot connect to my internet along Silva Valley and some portions of EDH Blvd.

Would love to have faster internet. Comcast not available in our neighborhood (Highland Hills), so our choices are very limited. We have AT&T as do our neighbors, since that’s about the only choice, but apparently they aren’t expanding their capacity to allow for newer homes. Our next door neighbor built his house 3 years ago, but had to pirate our internet for a year because these providers don’t know how quickly homes are being built in this area.

I never thought of asking my real estate agent about the availability and speed of internet services and quality of broadband until I heard the horror stories of those who purchased homes and have awful, inconsistent or no high-speed internet. In 2018, we should be able to find a way to provide more reliable, high quality internet service to California residents, even those in more rural areas. Maybe not the forest, but reasonably populated areas. Thanks for addressing this issue.

Fiber to the household is not realistic in the vast majority of EDC locations. Internet access via cellular is also problematic without a robust cellular infrastructure. At home in Governors Village, my Verizon service is sparse and sporadic. I get a message for a missed call, and get a 'no service' when checking voicemail. Trying to get internet services just does not work in this situation. MY AT&T internet provider wanted me to upgrade to a fiber level service and assured me I have fiber to the house (which is not available in my area?

I would love to see high speed providers come to rural areas! No more satellite or line of sight

the more rural areas are vastly under served

It is difficult to pull lines throughout the county. I would suggest having ATT or Verizon put in many cell towers in more rural areas and dead zones to cover. This way people have the option to purchase cellular routers and still get high-speed internet wirelessly.

While this Flash Vote might collect information about people's sense of Internet usage/needs/speeds across the County, I believe the needs are in specific areas. How are you collecting the responses to reflect where they are coming from? At the end of the quiz, you could have given a link to "for more information," which could generate more input and comments/participation in such things as the Broadband Initiative.

fiber optic goes up wentworth springs rd. to otter creek school (at the tune of 1million dollars!) on the georgetown divide...why for goodness sake, can't there be a contractor to service this area with that available FO!! ATT won't. their battle whine is "we can't make enough money, wah!!" please, I can go on about this ALL DAY!

Very frustrated with the choices available. Satellite is the fastest for me, and it won't stream movies. Cable is not available in my area.

Please look into mobile wireless/cell service. Signals on Tahoe’s West Shore are non-existent in many areas.

not sure why the Tahoe area cannot tap into the line that comes up highway 395 from Southern California

We got rid of our internet because the service was so terrible. We had to buy a sprint iPad and a sprint phone with hotspots because they work better for home internet than what we had. But sprint doesn’t work anywhere except our house so we have Verizon as our cell phones. A working high speed internet, like Comcast, would be appreciated in the Kesley area.

Options within Placerville are pretty good. Probably more problematic as you get into the more rural areas

We will be moving soon and the new location has minimal internet service options. South Shingle/Latrobe area would be nice to have more options

Internet access in El Dorado County is very inconsistent. Some areas with larger population centers have decent internet access, but in rural areas access is poor and the options for getting access are very limited. I live in Cool and internet access is hit or miss all of time.

There isn’t very much competition in the Tahoe area. We need more ISPs to operate in the area to bring down prices and improve connectivity quality

5th generation (5g) wireless represents 1,000 times the performance of existing 4g networks, making wired internet unnecessary for most households and businesses. Consider a public/private partnership to extend 5g service into underserved areas of the county, possibly using in-road fiber laid using micro trenching for backbone service that is leased to wireless access providers. This could open up new areas to smart farming and home-based knowledge workers - plus provide infrastructure for smart public safety sensors and resources into areas lacking anything of the sorts.

Not enough options, ATT sold out in some areas, Comcast is only available where cable is available, satellite just plain doesn't work well.

AT&T U-Verse / high speed 2 wire DSL has major issues in the morning that need to be addresed, The residents in the rural areas along Durock Road need comcast or some other reliable high speed solution!

I just hope that by putting out the survey you guys are thinking about improving the Internet in our area. It really is quite awful.

We need affordable high speed internet access in Fairplay (Somerset). Currently we have to use either satellite (hughesnet) or set up a hotspot off of our cell phone on an AT&T over air signal. Having stronger 4G or 5G network signals in the area would also be beneficial>